Your well-being is our priority

Tekkabuz Responsible Gaming

Tekkabuz believes gaming should be a source of fun — not stress. That's why we take every aspect of responsible gaming seriously. On this page, you'll find everything you need to enjoy games safely and healthily.

18+ Only
Voluntary Limit Setting
Full Support Available

1 What is Responsible Gaming?

Responsible gaming isn't just about following rules — it's about knowing your limits, staying in control, and keeping gaming a fun part of life rather than a source of problems. Building a culture of responsible gaming is one of Tekkabuz's core goals.

Gaming stays healthy when you play for entertainment, stick to a set budget, and keep a level head whether you win or lose. The responsible gaming tools on Tekkabuz make it easy to maintain that balance.

Keep in mind: Gaming is a form of entertainment, not a source of income. Every game carries a house edge — so expecting to win consistently over the long term is not realistic.

Tekkabuz is committed to responsible gaming because we want our players to stay well, happy, and safe. A healthy, satisfied player is our greatest success.

2 Recognising the Signs of Problem Gaming

People often don't realize their gaming habits are gradually becoming a problem. Tekkabuz wants you to recognize the warning signs early and take action before things escalate.

If you notice even one of the signs below, it may be time to seek help.

  • Chasing losses by doubling bets in an attempt to win back money.
  • Lying to family or friends because of gaming.
  • Feeling irritable or restless when asked to stop gaming.
  • Neglecting daily responsibilities — work, studies, or family — in favour of gaming.
  • Taking out loans or draining savings to fund gaming beyond your budget.
  • Feeling low or lonely when not gaming.
  • Prioritizing gaming over sleep, meals, or your health.
  • Repeatedly telling yourself "just one more time" but being unable to stop.

Experiencing these signs doesn't mean you're weak — it's a health issue, and it can be addressed. Tekkabuz is always here to support you.

3 Self-Assessment

Answer the following questions honestly. This is a simple self-assessment — not a medical test — but it will help you understand where you currently stand.

Am I playing for fun, or to escape stress and lift my mood?
Did I spend more than my planned budget on gaming last month?
Have family or friends expressed concern about my gaming habits?
Do I immediately jump back into playing after a loss?
Am I hiding anything about my gaming from family?
Do thoughts of gaming creep in while you're working or studying?

If you answered "yes" to more than two questions, use Tekkabuz's Self-Exclusion or Cool-Down feature and seek professional support if needed.

4 Setting Gaming Limits

One of the most effective responsible gaming practices on Tekkabuz is setting your limits in advance. You can easily configure various limit types directly in your account settings.

  • Daily Deposit Limit: Set a maximum daily limit on how much in BDT you deposit each day.
  • Weekly Spend Limit: Decide in advance the total amount you're willing to spend across seven days.
  • Session Time Limit: Set a time limit on how long you play in one sitting.
  • Loss Limit: If your losses exceed a set amount, gaming will automatically stop.

Tips: Set your limits when you're calm — not in the middle of a session. Once a limit is in place, you can lower it immediately, but increasing it will require a waiting period of a few days.

Plan a monthly budget — set aside a fixed amount from your entertainment fund specifically for gaming, an amount you can afford to lose without affecting your household or savings. Sticking to this rule keeps your Tekkabuz experience fun every time.

5 Voluntary Break & Self-Exclusion

As part of its responsible gaming commitment, Tekkabuz offers two key features — Cooldown Period and Self-Exclusion. You can activate either at any time, for any reason.

  • Cooldown Period: Temporarily pause your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Permanently stop gaming for 6 months or longer.
  • Reality Check: Receive pop-up notifications at set intervals to remind you how long you've been playing.

Once Self-Exclusion is active, you will not be able to log in or open a new account. Tekkabuz will also stop sending you any promotional communications during this period.

Important: Your account will not be reactivated under any circumstances during Self-Exclusion — this is strictly for your own protection.

6 Protecting Minors

Tekkabuz strictly prohibits anyone under 18 from gaming. Age is verified at registration, and government-issued ID or a birth certificate may be requested in cases where eligibility is in doubt.

  • Use parental controls on your devices to keep younger family members safe.
  • Keep your login credentials (password, OTP) away from underage members of your household.
  • Avoid gaming in front of children or teenagers.
  • If you suspect a minor is using Tekkabuz, contact our support team immediately.

Tekkabuz treats minor protection as a top priority under its responsible gaming policy. Any violation detected will result in the immediate suspension of the account.

7 Support for Family & Loved Ones

Worried about a loved one's gambling habits? You're not alone. Reach out to Tekkabuz and we'll help guide you in the right direction.

  • Bring up the issue openly — with empathy, not anger or accusation.
  • Keep a record of expenses and time spent gaming — something you can show a counsellor.
  • Seek help from a professional counsellor — that's not weakness, it's courage.
  • Take care of your own mental health too — this situation can be difficult for everyone in the family.

Contact Us for Support: [email protected] — Our Responsible Gaming team will respond within 48 hours.

8 Frequently Asked Questions

After logging in, go to Account Settings. Click on the "Responsible Gaming" option to set limits on daily deposits, weekly spending, and session duration. Lowering a limit takes effect immediately; increasing one requires a 72-hour waiting period.

Yes. Once Self-Exclusion is activated, any remaining balance in your account will be returned to your registered payment method. The process is completed within 5–7 business days.

No. During a Cooldown Period, logging in, placing bets, and making deposits are all disabled. Once the cooldown ends, your account will be reactivated automatically.

Tekkabuz verifies age at registration and, as part of KYC, may request government-issued ID in suspicious cases. If a user is confirmed to be under 18, their account is immediately closed and any deposited funds are returned.

Send an email to [email protected]. Use the subject line "Responsible Gaming – Third Party Report" and share any details you have — account name, mobile number, etc. Our team will investigate the matter with full confidentiality.

Go to "Reality Check" in your account settings. You can set notifications at 30-minute, 1-hour, or 2-hour intervals. Each alert will show your total session time and your overall wins and losses.

Safe Gaming 5 Simple Steps

Follow each of these steps and your experience on Tekkabuz will always remain positive and in control.

1
Set a Budget

Before you start gaming, decide the maximum amount in BDT you're willing to spend that month. Keep it strictly within your entertainment budget — never touch household funds or emergency savings.

2
Stick to Your Time Limits

Set a fixed time for gaming rather than playing for hours on end. Use a timer on your phone. Keep Tekkabuz's Reality Check feature turned on.

3
Only Play When You're in a Good Headspace

Avoid gaming when you're angry, sad, exhausted, or under the influence. Your judgement is impaired in these states and you're more likely to overspend.

4
Accept Losses as Part of the Game

Wins and losses are both part of gaming. Chasing losses by increasing your bets is never the right call. Step back and think clearly about the situation.

5
Don't Hesitate to Ask for Help

Feeling like you're losing control? Contact Tekkabuz Support. Use Self-Exclusion. Seek help from a professional counsellor. Asking for help takes courage.

6
Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water. A refreshed body and mind make for much better decision-making.

Tekkabuz Responsible Gaming Key Features

Every tool on our platform is designed to help you stay in control of your gaming.

Deposit Limit Control

Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be increased before the specified period ends — that's your key safeguard.

Reality Check Reminders

Receive automatic notifications at intervals you choose. See how long you've been playing and how much you've won or lost — all in one place.

Cooldown Period

Need a short break? Pause your account for anywhere between 24 hours and 30 days. Once the period ends, your account will be reactivated automatically.

Self-Exclusion

Need a longer break? Self-Exclusion is available from 6 months up to permanent closure. During this period, you'll receive no promotional messages and will have no access to your account.

Minor Protection

Through a rigorous age verification process and KYC procedures, Tekkabuz ensures no one under 18 can access gaming.

24/7 Support Team

Our support team is always ready to help with any responsible gaming questions or concerns. Reach out to us by email.

Our Responsible Gaming Commitment

Play with joy, Stay Safe

Responsible gaming on Tekkabuz means you're always in control. Use our tools, set your limits, and keep gaming an enjoyable part of your life — not a burden.

Right after registering, you can set your responsible gaming limits from your account settings.

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